Welcome to ArchiCraftX (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, enroll in our online courses, or use our Moodle Learning Management System (LMS).

By using our website, you agree to the collection and use of information in accordance with this policy.

01. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out contact forms, sign up for courses, or create an account on our Moodle platform. This information includes:

• Identity Data: Full name.
• Contact Data: Email address and phone number.
• Geographic Data: Living location (City/Country).
• Academic Data: Account details, course progress, and workshop participation inside our Moodle LMS.

02. How We Use Your Information

The personal information we collect is strictly used for the following purposes:

• Course Registration & Delivery: To sign you up for your chosen workshops, set up your Moodle LMS profile, and manage your student account.
• Communication & Support: To respond to your inquiries via our contact forms and provide support.
• Advertisement & Marketing Purposes: We use your name, email, phone number, and location to send you updates about upcoming courses, promotional offers, special workshops, and educational content related to ArchiCraftX.

We will never sell, rent, or lease your personal information to third parties.

03. Future Online Purchases & Financial Data

Currently, course enrollment and registration are handled exclusively through contact forms and direct communication.

Future Expansion Note: We plan to integrate online purchasing and payment gateways onto our website soon. When online payments are active, your financial data, such as credit card numbers or banking details, will be processed securely through certified third-party payment processors. ArchiCraftX will not store your raw payment details on our servers.

04. Data Retention and Security

We take the security of your data seriously. We implement appropriate technical security measures, including SSL encryption on our website and secure Moodle database configurations, to protect your personal details from unauthorized access, loss, or alteration. We retain your information for as long as your student account is active or as needed to provide you with marketing updates.

05. Your Rights and Opt-Out Option

You have control over your data. You have the right to:

• Access, update, or correct the personal information we hold about you.
• Request the deletion of your account and personal data from our systems.
• Opt-Out of Marketing: If you no longer wish to receive advertisements or promotional messages from us, you can opt out at any time by replying to our messages or emailing us at the address below.

06. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our services or upcoming features, such as online billing. Any changes will be posted on this page with an updated “Effective Date.”

07. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

• Email: contact-us@archicraftx.com
• Phone / WhatsApp: +963 938 496 379
• Location: Al-Hamraa, Homs, Syria